How We Deliver

We use the Royal Mail - Recorded Delivery & First Class mail services.
 

Delivery Times

Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after noon, please calculate your delivery time as if your order had been placed the following working day. In the case of bank holidays, please allow an extra two working days.
 

Important Delivery Information

All Recorded deliveries must be signed for. If you are out when the postman arrives, then he will leave a card with a contact number for you to call.

We do our best to meet the declared delivery times. However, occasionally delivery times may be affected by factors beyond our control and therefore we cannot guarantee them. We will inform you if we become or are made aware of an unexpected delay.

Please allow extra time for deliveries to Scottish islands and outside of the United Kingdom.

In the event your item is lost in post, please allow 20 workings days from the date of despatch before making a claim, this is to ensure sufficient time is allowed to undertake our track and trace procedure.

For further information regarding tracking lost parcels, please visit the Royal Mail web site or click on the Royal Mail logo below.